If you are getting the APL*ITUNES/BILL or similar that starts with APL in your billing, bank account, or credit card bill and are curious to know what it is? Well, in short, this is actually the depiction of some kind of Apple purchase. These purchases include Apple services and products like iOS/macOS apps, songs, TV Shows, movies, books, etc.
Since this is all related to your credit/debit card or bank account, it become one of the important things to pay attention to. This is because if you haven’t purchased any Apple service or product from your money and Apple ID, then it is a serious issue associated with fraudulent charges. Also, it is possible that you have indeed purchased something that you aren’t able to recall.
Be it any of the cases, here are some of the important things you can do upon seeing the itunes.com/bill, apple.com/bill, or APL*iTunes charges in your billing statement which is out of your memory.
What can be purchased by my Apple ID’s saved card?
Many of the Apple services bill monthly and hence recurring payments are done via a saved card from your Apple ID. Now the very same card can also be used to make new purchases as well. Besides purchasing from App Store or iTunes, services like,
- iCloud Storage,
- Apple TV+,
- Apple Music, and
- Apple Arcade
can also be done. Hence apart from the current service billing if you have an extra amount billed under the APL*ITUNES/BILL name, it is possible that some new purchase of the service or product has been done.
Find out which card is linked to your Apple ID
You are also required to check if the billing about which you are concerned, is indeed linked to the Apple ID you’re currently using. To check this:
Step 1: Open the Settings app on your iPhone or iPad.
Step 2: Tap on your name, located on the top of the Settings screen to manage your Apple ID-related settings.
Step 4: On the Apple ID screen, go to the Payment & Shipping option.
There you’ll be able to see your saved card. Cross-check if it is the same card whose billing you are investigating.
Why you are getting the “itunes.com/bill”, “apple.com/bill”, or “APL*iTunes” charges
Any Apple purchase or charge can be explained mostly by the following 4 options.
Option 1: A purchase was made by your Apple ID
Most of the cases fall in this category where the itunes.com/bill, apple.com/bill, or APL*iTunes charges get mentioned in the bill because it is quite common to forget the purchases made a few weeks ago. In most cases, the charge from Apple takes place after the trial period of something gets over but you forget to cancel that subscription in time.
Apple sometimes groups multiple purchases, making it unrecognizable for some of the purchases by seeing only in the bill. These charges can also show up in the bill if you had partially paid for some Apple product with Apple ID Credit and the rest of it has been billed recently.
Also, many of the Apple services are monthly payable and hence they deduct the charge every month to keep the services continue e.g. Apple Music and iCloud Storage.
Option 2: A purchase was made by your Family Sharing Group member
If you are managing a group of family members with your Apple ID, then it is also very much possible that the charge you are seeing in your bill is because of a purchase made by one of your Family Sharing Group members. Hence, ask your family members about the purchase.
However, you can prevent this from happening in the future by disabling the Purchase Sharing for everyone in your family. There is also an option of Ask to Buy that you can enable to get a request every time someone in your family purchases something on behalf of your payment method.
Option 3: A purchase was made by someone else by your Apple ID
It is a very keen thing to keep in mind that anyone with your Apple ID and password can make a purchase on App Store or iTunes. Hence if you have previously shared your credential with someone, then there is the possibility that the purchase was made from there or the credentials have got leaked from there to someone else.
But each and every purchase always keeps linked to your Apple ID and hence you can check the same. However, this doesn’t make any change in the scenario. In such a case, you are needed to immediately change your Apple ID password and also report the unauthorized purchase to Apple. If possible, Apple would dig into the matter and will deliver you a refund of that purchase.
To report this to apple, head over to https://reportaproblem.apple.com/, sign in with your Apple ID and fill out the form describing your issue and ask for a refund.
Option 4: A purchase was made by someone else by your Card
This case needs immediate action as it indicates that you have fallen victim to fraud or identity theft. This means that your card details are now in someone else’s hand and have been used to make a purchase on Apple.
If you suspect that your card details were compromised, immediately call your bank and cancel the card and the unexpected charges.
If you suspect your card details were compromised, speak to your bank about canceling the card as well as any unexpected charges.
Check your Apple ID purchase history and Invoices
Before jumping to any conclusion, first, check the purchase history and invoices of your Apple ID to make sure the purchases are done by your Apple ID. There are different ways by which you can check the Invoice and the Purchase history of your Apple ID.
Check Invoices via email
Apple mails the receipt for every purchase to its customer. Hence you should make sure to check for the Apple receipt mailed to you for the possible purchase. Simply open your email account and search for Apple invoice. This should list all the undeleted receipt emails Apple has sent to you.
From this list of emails, check the email that matches the purchase date mentioned in your concerned bill.
Check the purchase history on iOS devices
If you are not able to see the proper receipt email for the concerned purchase, go ahead and look for that purchase in your Apple ID purchase history. To check it on your iPhone or iPad
Step 1: Open the Settings app on your iOS device.
Step 2: Tap on your name located at the top of the Settings app screen to manage your Apple ID-related settings.
Step 3: Go to Media & Purchases and select View Account from the popup menu.
Step 4: Now, scroll down a bit and go to the Purchase History option.
Step 5: Now go through the purchase history and see if there is any purchase on the date, mentioned in your bill. Upon finding the purchase, you can tap on the Resend option to get the email invoice again.
Check the purchase history in the browser
You can also check your purchases online in a browser if you are inaccessible to the iOS device. To do so:
Step 1: Go to https://reportaproblem.apple.com/.
Step 2: Log in with your Apple ID credentials.
Step 3: After you have logged in, you will see a complete list of all the purchases done by that specific Apple ID.
So that was it for this guide. I am hoping this informative guide would have helped you in giving you a clear picture of the “apl*itunes.com/bill” term mentioned in your bill or statement. I have tried to explain in as simple words as possible what is “apl*itunes.com/bill” and how to deal with the possible related issues.
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