In this article, we will see how to run the new Get Help app’s Background Intelligent Transfer Service (BITS) Troubleshooter in Windows 11.
If you have been facing issues with downloading updates on your Windows system, it could be due to the BITS service not functioning correctly. In such a scenario, the BITS Troubleshooter can help identify and fix the issue.
In this article, we will guide you on how to use the BITS Troubleshooter in the new Get Help app on Windows 11.
What is Background Intelligent Transfer Service (BITS)?
Background Intelligent Transfer Service (BITS) is a service that runs in the background of your Windows system and helps in transferring files using idle network bandwidth. Applications use this service to download programs or other information automatically.
If the BITS service is stopped or disabled, applications depending on this service will be unable to download programs or other information automatically. In some cases, issues with Windows Updates can be fixed by restarting this service. But if the issue is associated with this service, running the BITS Troubleshooter can help.
With the latest update in Windows 11, Microsoft has deprecated the legacy inbox troubleshooters and the MSDT.exe tool due to security vulnerabilities detected by experts.
This change will be applied only to the computer systems with Windows 11 version 22H2 and later builds via the latest Windows 11 update. In Windows 11, you can launch the BITS Troubleshooter via the new Get Help app.
Attention Windows Users!!
Facing issues on your Windows PC every now and then? We would recommend you use the Restoro PC Repair tool.
It is a one-stop solution to repair common computer errors, protect your Windows PC from data loss, malware, hardware failure, Registry issues, BSOD errors, etc. and optimize your PC for maximum performance in just three simple steps:
- Download Restoro Tool that comes with Patented Technologies (see patents here).
- Install and click on Start Scan to find the issues on your Windows PC.
- Finally, click on Repair All to fix the issues.
4,533,876 users have downloaded Restoro till now.
How to Launch the BITS Troubleshooter in Get Help App in Windows 11
Unlike other current inbox troubleshooters, the BITS Troubleshooter in the Get Help app does not start troubleshooting immediately after getting launched. You have to provide your consent to start the troubleshooting process. It will start the diagnostic in a step-by-step manner, and after each step, you have to provide your feedback to carry out further troubleshooting.
In Windows 11, the new Get Help app replaces the legacy inbox troubleshooters and the MSDT.exe tool. With the latest Windows 11 update, systems with Windows 11 version 22H2 and later builds will have access to this app.
To launch the BITS troubleshooter in the Get Help app, follow these steps:
- Open the Get Help app.
- Type Run the Windows BITS troubleshooter in the search bar and hit Enter.
- Once the troubleshooter opens, click Yes to give your consent.
- After getting started, it will run the following tests on your system:
- Check the security descriptor.
- Check for missing or corrupt files.
- Check your system Registry keys.
Alternatively, you can click here to open the Program Compatibility Get Help Troubleshooter directly. A new tab will open in your browser, click on the Open Get Help button in the popup that appears.
The above tests will take some time, so wait until the tests get completed. After running the above tests, if the troubleshooter finds any problem on your system, it will inform you about that and will automatically take action to fix it.
It will also display the status of the diagnostic action. If the diagnostic action is completed successfully, you will see a tick mark; otherwise, you will see a cross.
In the end, the BITS Troubleshooter will ask for your feedback. If the problem is fixed, click Yes, otherwise, click No.
If it fails to resolve the problem, it will ask you to report this problem to Microsoft via the Feedback Hub. Click Yes if you want to report the problem to Microsoft, otherwise click No.
On our system, the BIT service was stopped. We launched this troubleshooter, which performed some tests and fixed the problem. After the completion of the diagnostic process, we opened the Services Manager to see the status of the BITS service and found that the issue was fixed.
If the BITS troubleshooter fails to resolve the problem, it will ask you to report the issue to Microsoft via the Feedback Hub. Click Yes if you want to report the problem to Microsoft; otherwise, click No.
Additional Options in Get Help App If you want to contact support, click the Contact Support link on the Get Help app. On scrolling down, you will see the More Help section containing more useful links.
If you click on these links, you can read the Microsoft Support articles in the Get Help app without opening your web browser.
Is Background Intelligent Transfer Service necessary?
Background Intelligent Transfer Service (BITS) is a service that is built into Windows operating systems. BITS transfers files in the background using idle network bandwidth. This service is used by various Windows applications, including the Windows Update service, to download files and information from the internet automatically. Therefore, BITS is essential for Windows computers to function correctly.
If BITS is disabled or stopped, applications that depend on it will not be able to download files or information automatically. This can cause issues, particularly with Windows Updates. Therefore, it is important to ensure that BITS is enabled and running on your system.
If you are experiencing issues with BITS, you can run the BITS troubleshooter in the Get Help app in Windows 11. This troubleshooter will help identify and fix any issues with the BITS service.