How to Fix Bing Chat “Sorry, looks like your network settings are preventing access to this feature” Error

A lot of users are complaining that they are getting the “Sorry, looks like your network settings are preventing access to this feature” error while trying to use Bing Chat.

If you are also facing the same issue on your Bing AI chat, then continue reading and I’ll share some working tips and solutions in this fixing guide.

Fix “Sorry, looks like your network settings are preventing access to this feature” in Bing Chat

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1. Change DNS

As described by many affected users, changing the device DNS to some google or any other reliable one has solved the issue. The default DNS provided by your ISP might not be performing well in the case of the Bing Chat.

Follow the below steps to change the DNS on your devices.

Change DNS on Windows

1. Search for Settings and open it. You can also press Ctrl+I on the keyboard.

2. Select Network & Internet from the left and click on the Advanced network settings option.

3. Go to More network adapter options, right-click on the active network adapter (e.g. Ethernet or Wi-Fi), and go to Properties.

4. Double-click on the Internet Protocol Version 4 (TCP/IPv4) option and check the Use the following DNS served addresses option. Fill in the Preferred and Alternate DNS server blanks as per which DNS you want to switch to.

5. Finally, restart your PC.

Tip: You can try free and reliable DNS server addresses like Google ( and, OpenDNS ( and, and Cloudflare ( and

Change DNS on Mac

1. Open System Preferences from the Apple logo in the top left corner.

2. In System Preferences, go to Network.

3. Select the active network that you are using to access the internet and click on Advanced…

4. Switch to the DNS tab in the windows and click on + sign under the DNS Server section. Here, enter the DNS servers like for Google DNS use and respectively, and click on OK.

5. And that’s it. This is how you switch to a different DNS server from the default ones on your PC or Mac.

Change DNS on Android

1. Click on the Settings app.

2. Click on Wi-Fi. Connect to your respective wi-fi network and then click on Modify Network.

3. In the network details, scroll to the bottom, and tap on IP Settings. If you don’t see that menu, look for a button marked Advanced, and then you’ll see IP Settings.

4. Change from the given option to static.

5. After that change DNS1 and DNS2 to the settings you want e.g. for Google DNS use and respectively.

Change DNS on iOS

1. Open Settings and go to the Wi-Fi option.

go to wifi
go to wifi

2. Tap on the “i” button next to your Wi-Fi connection.

tap on the i button of wifi network
tap on the i button of wifi network

3. Select the Configure DNS option after scrolling to the bottom of the page.

4. Select the Manual option, tap on Add Server, and add and one by one. These are google DNS addresses.

5. Tap on the minus button next to the default server and delete it.

6. Finally, tap on Save.

2. Disable Extensions

It is possible that the Extensions installed on your Web browsers are creating problems with Bing Chat.

As per many reports, an extension named, Header Editor was causing issues for them, and disabling it has resolved their issue.

1. Click on the extension icon in the top-right of the edge window and go to Manage Extensions.

2. On the next screen, toggle off the switch for the Extension you want to disable (e.g. Header Editor).

It is advised to disable all the extensions first to check if the extensions are causing the issue.

3. Enable or Disable VPN

If the issue persists despite trying all the above steps, you can try using a virtual private network (VPN) at the beginning. This can help in establishing a stable connection to the server.

The same will also help in resolving this issue if you reside in China as the issue is majorly affecting Chinese users.

To use a VPN, follow these steps:

1. Choose a reliable VPN provider and install their software on your device.

2. Connect to a server location that is closest to your physical location.

3. Once connected, try using Bing Chat again.

Additionally, if you are already using a VPN connection, then try using the Bing AI Chat after disabling it or changing the location.

To disable VPN on your Windows PC:

1. Press the Windows key + I to open the Windows Settings.

2. Navigate to Network & internet from the left and click on VPN from the right.

3. Here, toggle off the switch for the VPN option to turn it off.

You can also disable the VPN by going to the VPN application you are using on your PC.

4. Use Edge Dev Version

If the normal version of Microsoft Edge is giving you the “Sorry, looks like your network settings are preventing access to this feature” error, then you can try switching to the Dev Channel of Microsoft Edge.

Download the developer version of Microsoft Edge from the official page and install it.

Then sign in to your Microsoft account in the Dev Microsoft Edge and try using the Bing Chat.

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Posted by
Bhanu Pratap

Hi! I am Bhanu Pratap, co-founder of Yorker Media Group. A die-heart fan of tech and keeps track of every little happening of the same. When not writing, I usually keep myself busy on YouTube making and exploring new and awesome tech content.

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