6 Ways to Fix AirPods Max Noice Control Button or Digital Crown Not Working

AirPods Max is Apple’s premium wireless headphones that deliver exceptional sound quality, noise cancellation, and transparency modes. These headphones have been designed to provide an immersive listening experience to users. However, some users have been facing issues with the noise control feature of their AirPods Max.

Fix AirPods Max Buttons Not Working

If you are one of those users, don’t worry! In this article, we will discuss the 4 ways to fix the AirPods Max noise control not working issue.

1. Check the AirPods Max Firmware version

The first thing you should do when you face any issue with your AirPods Max is to check the firmware version. Apple regularly releases firmware updates for its AirPods Max to fix any bugs and improve performance.

Check AirPods Max Firmware

1. Connect your ‌‌‌‌AirPods Max to your iOS device.

2. Launch the Settings app on your iOS device and go to General.

iphone general settings
iphone general settings

3. On the General settings page, look for the About option and tap on it.

4. Scroll down a bit and tap on the AirPods Max option.

5. On the following screen, you’ll get all the information regarding your AirPods Max, including the Firmware version.

6. Look at the Firmware version and check if it is the latest one as mentioned on Apple’s website.

If the firmware version of your AirPods Max is not up to date, then you will need to update it manually.

Update AirPods Max Firmware manually

1. Connect your AirPods Max with your iPhone or iPad.

2. Now, put your AirPods Max on charging.

3. Ensure that your connected iOS device has a proper internet connection, leave the setup as it is for about 5 minutes and your AirPods Max firmware should get updated to the latest version.

2. Restart AirPods Max

The absence of a power button may be a little disconcerting but you can actually restart your AirPods Max. Apple has provided a solution to restart your AirPods Max in case of any technical difficulties.

If you encounter any issues with the control buttons on your AirPods Max, a simple restart could be the answer to your problem. Follow these straightforward steps to restart your AirPods Max with ease:

1. Locate the Noise Control button and Digital Crown on the right ear cup of your AirPods Max.

2. Press and hold both buttons simultaneously for 12 seconds. As you hold the buttons, the status light next to the charging port will flash amber.

Once you see the status light, release the buttons immediately. Congratulations, you have successfully restarted your AirPods Max!

Note: It is important not to hold the buttons for more than 12 seconds as doing so will reset your AirPods Max instead of restarting them.

By following these steps, you can easily restart your AirPods Max and resolve any issues you may be experiencing.

3. Reconnect AirPods Max

In some cases, the issue occurs due to some minor connectivity glitches, making the control buttons on the AirPods Max unfunctional. To solve this issue, you can try reconnecting the AirPods Max with your iOS device. And to do so, you’ll have to first unpair and then re-pair the AirPods Max

Unpair the AirPods Max

1. On your iOS device, launch the Settings app.

iphone settings
iphone settings

2. Go to the Bluetooth option to get the list of all the Bluetooth devices paired.

3. On the next screen, locate your Airpods Max from the list and tap on the info button (i button) associated with it.

4. Tap on the Forget This Device option located at the bottom of the following screen.

5. Agin tap on Forget Device to confirm your action.

Doing so will completely remove the AirPods Max from your iOS device. Once you’ve done that, reconnect your AirPods Max.

Pair the AirPods Max

1. Once the AirPods Max is unpaired, place it inside its smart case and close the lid.

2. Now, take out the AirPods Max from the case and bring it close to your iOS device. You will see a setup animation popup on your iOS device. Here, tap on the Connect button.

If you don’t see the setup animation, then you can perform the connection manually by going to Settings > Bluetooth.

3. After tapping on connect, follow the on-screen instructions and set up your AirPods Max as a fresh new device.

4. Reset AirPods Max

Many affected users have reported that resetting the AirPods Max has worked for them in making the Noice Control and Digital crown buttons work back again. Since you are also facing the same issue, here’s how you can reset your AirPods Max:

1. First, locate the Noise Control button and the Digital Crown on the right ear cup.

2. Press and hold both buttons simultaneously, and continue holding for a period of 15 seconds.

3. As you hold down the buttons, you will notice that the status light next to the charging port will change from flashing amber to white.

This indicates that the reset process has been successful, and your AirPods Max is now ready for use.

Once done, reconnect the AirPods Max with your iOS device and check if the issue is resolved.

5. Reboot the iOS Device

It is also possible that your paired iPhone device is experiencing some software glitch. To eliminate this possibility, you should consider restarting your iPhone.

1. Press and hold the volume up or down button and the side button simultaneously until the “Slide to power off” screen appears.

2. Then, drag the slider to power off your phone.

slide to power off
slide to power off

3. Let the iPhone turn off and turn it back on by pressing the side button until you see the Apple logo on the screen.

6. Contact Apple Support

Lastly, if none of the solutions work in your favor then as a last resort, you should contact Apple Support. Or you can visit your nearest Apple Store to make get the issue resolved.

You can also contact Apple Support’s Live Chat for resolution.

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Posted by
Bhanu Pratap

Hi! I am Bhanu Pratap, co-founder of Yorker Media Group. A die-heart fan of tech and keeps track of every little happening of the same. When not writing, I usually keep myself busy on YouTube making and exploring new and awesome tech content.

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