8 Ways to Fix if Fitness app is Not Working on iPhone in iOS 16

fitness app not working

The Apple Watch is one of the best options to track your health. But the tech giant has expanded the fitness features to the iPhones by pushing the iOS 16 update to the devices. The new iOS 16 lets the users use the Fitness app without the Apple Watch and can be used to track drown important fitness insights like steps count, calories burnt, stairs climbed, etc.

But many iPhone users are experiencing that their Fitness app is not working. The app simply refuses to work on the iPhone, causing the users to be completely unable to use it. If you are facing the same issue, then here we have shared some fixes and troubleshoots to solve the issue.

fitness app not working

How to Fix if the Fitness app is not working

There can be a number of reasons for your Fitness app not working at all. It can be due to some issue or bug in the iOS 16 version that you are running on your iPhone. Since iOS 16 is fairly new currenly, it is quite a possibility.

It is also possible that your health data is not synced properly to your iPhone and is making the Firness app to not register your fitness data. If your iOS 16 device is not working properly or has some physical issue with its sensors, the fitness data and the app can result to problems.

Below are the tips and troubleshootings that you can try solve the firness app issue on your iPhone.

Fix 1: Enable Fitness Tracking

If you are not getting your fitenss data, then it is possible that the Fitness Tracking feature is not active. iOS 16 comes with a dedicated option to enable or disable the Fitness tracking and here’s how to enable it.

Step 1: Open the Settings app on your phone.

Step 2: Scroll down and go to Privacy & Security.

settings privacy and security

Step 3: On the Privacy & Security settings page, tap on the Motion & Fitness option.

settings motion and fitness

Step 4: Here, toggle the switch of the Fitness Tracking to on.

fitnes off in privacy

Step 5: Upon enabling Fitness Tracking, you’ll now be greeted with the Health toggle below it. Enable it as well.

health on in privacy

Once done, the Fitness Tracking on your iPhone will get enabled and you should now be able to track down your fitness data inside the Fitness app on your iPhone.

Fix 2: Restart your iPhone

Maybe there is a temperory glitch your iPhone is going through. In such a case, a simple restart should do the trick. To restart your iPhone:

Step 1: Press and hold the power and either volume button until the power off slider appears.

Step 2: Drag the slider to switch the phone off.

Step 3: Press and hold the power button until the Apple logo appears.

Fix 3: You need to be on iOS 16

The fitness app data created on the iOS 16 is not compatible with iOS 15. Hence in case, if you have reverted back to iOS 15 from iOS 16 beta or stable build, you are required to get back your iPhone to the latest available version of iOS 16.

Step 1: Open the Settings app on your iPhone.

iphone settings
iphone settings

Step 2: Next go to General > Software Update.

Step 3: If there is an update available, go ahead and download, and install it by following the on-screen instructions.

Update software on your iPhone

Fix 4: Delete your old fitness data

Deleting the fitness and health data and setting the Fitness app again, may help in situation if the stored fitness data is causing the issue.

Step 1: Open the Settings app on your phone and go to Health.

settings health app

Step 2: On the Health settings screen, tap on the Data Access & Devices option.

data in health app

Step 3: Under the APPS section, tap on the Fitness option.

fitness data in health

Step 4: Here, you’ll see your fitness data stored on your iPhone. Scroll down and tap on the Delete All Data from “Fitness” option.

delete fitness data

Step 5: Confirm the deletion by tappin on Delete on the pop up confirmation box.

confirm fitness data deletion

Step 6: Now, come back to the Health settings screen and tap on the Health option.

health data in health app

Step 7: Here, tap on the Delete All Data from “Health” and confirm the deletion for the same by tapping on Delete on the popup confirmation box.

delete data health

Step 8: Once the fitness data from the Fitness and Health app is deleted, come back to the previous screen and select the devices that are beig sysnced with your fitness data under the DEVICES section.

devices using health data

Step 9: Scroll down and tap on the Delete All Data from “DEVICENAME” to delete the synced fitness data from that devices. Confirm the deletion by tapping on Delete on the confirmation popup.

delete health data from or on device

Once done, give your iPhone a restart and the set up your health and fintenss app on your device by following the on-screen instructions.

Fix 5: Reset All Settings on iPhone

Next, you can also try resetting all settings of your iPhone. Here’s how to do so:

Step 1: Open up the Settings app and go to General.

ios settings general fix photo shuffle

Step 2: On the general settings page, tap on the Transfer or Reset iPhone option.

transfer or reset iphone settings

Step 3: On the next screen, tap on the Reset option to get the rest options.

reset iphone settings

Step 4: On the popup list of options, tap on the Reset All Settings option.

reset all settings iOS 16

Doing so will make your iPhone reboot with all the settings getting reset. Once the reset is done, try the Photo Shuffle and see if the issue is resolved.

Fix 6: Re-Pair your Apple Watch

Applw Watch users can try unpairing and then repairing their Apple Watch with their iPhones. Follow the steps below to do so:

Step 1: Bring your Apple Watch close to your iPhone and fire up the My Watch app on your phone.

Step 2: In the Watch app, go to My Watch tab from the bottom and tap on the All Watches option.

apple watch app my watch

Step 3: Under the MY WACTHES section, tap on the i icon of your Apple Watch that you want to unpair.

apple watch info

Step 4: On the next screen, tap on the Unair Apple Watch option.

Unpair Apple Watch 473x1024 1
Unpair Apple Watch

Step 5: Choose to keep your eSIM plan while unpairing the watch in case if you have a cellular apple watch and finally tap on Unpair to confirm.

Step 6: Enter your Apple ID passcode if asked and unpair the watch from your iPhone.

Once the upairing of the Apple Watch is done, give your iPhone a restart and then beging the pairing process. After restarting your iPhone, follow the below-mentioned steps to pair your watch back again.

Step 1: Turn on your Apple Watch if it is not already by long pressing the side button.

watchos8 series7 watch turn on

Step 2: Now, bring your watch close to your iPhone and tap on Continue on the Watch popup that appears afterwards on the iPhone.

set up apple watch continue

Step 3: On the next screen, tap on the Set Up for Myself option.

Step 4: This will open up the camera of your iPhone with a square in the ceter of the screen. Align your Apple Watch’s screen, which is now having some animation of small particles, in that square.

sync watch using camera

Step 5: Doing so will get you your watch paired with your iPhone. Now, tap on the Set Up Apple Watch option on the next screen. You can also restore from your previous backup if you want by tapping on the Restore from Backup option.

Step 6: Now, proceed forward by following the on-screen instructions to restore the backup and you should be good to go.

Fix 7: Reset your iPhone

Lastly, if nothing works, you can try resetting your iPhone and setting it up as a new one. This will bring your device back to how it was when bought it new. But before proceeding, we would advise you to back up your device as all the data on your iPhone will get erased. with that said, here’s how to set up your iPhone as new.

Step 1: Launch the Settings app on the iPhone and go to General.

ios settings general fix photo shuffle

Step 2: Next, tap on the Transfer or Reset iPhone option at the bottom.

transfer or reset iphone settings

Step 3: On the next screen, tap on the Erase All Content and Settings option.

delete all data ios 16

Step 4: Tap on Continue to confirm that you are aware of what you are doing i.e. resetting your iPhone.

continue erasing content

Step 5: You’ll now be asked for the passcode in order to proceed further. Likewise, enter your password.

enter your passcode

Step 6: Now, enter the login credentials of your Apple ID in order to turn off Find My on the iPhone.

enter your apple id password

Step 7: After entering your Apple ID credentials correctly, tap on the Turn Off option on the top right corner of the screen.

turn off after enter apple id password

Step 8: Finally, tap on the Erase option.

Doing so will restart your iPhone and will get reset will all the data and settings erased completely. Once the phone boots up, set it up by following the on-screen instructions and checking if the Fitness app is now working.

Fix 8: Contact Apple Support

Lastly, if nothing helps in getting the Fitness app working on your iPhone, it is better to not do anything and contact Apple support for the resolution. Whether it’s a software issue or some hardware failure leading to the Fitness app issue, the Apple support technician would diagnose and resolve the issue in a much better way. You can click on this link to contact the Apple Support team in your region.

Bottom Line

And here you go! These were some of the tips and troubleshoots that you can try to get the Fitness app working on your iOS 16 running iPhone. Though it is quite rare that the Fitness app is not working but it can be really annoying if it is so. This majorly happens due to bugs on iOS and some simple restart or reset should do the trick. Re-pairing the apple watch and clearing the old fitness and health data is also a good way to handle the situation if it is occurring due to conflicting old fitness data. Lastly, it can also be due to hardware problems on the device in some cases. Consulting an Apple technician is what you should go with in such a situation.

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Posted by
Bhanu Pratap

Hi! I am Bhanu Pratap, co-founder of Yorker Media Group. A die-heart fan of tech and keeps track of every little happening of the same. When not writing, I usually keep myself busy on YouTube making and exploring new and awesome tech content.


  1. Finally Finally, found something that Worked !!! The fitness app on IOS 16 did not work – you did it Man ! Greeting from The Netherlands !!

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