Fix Spotify can’t play this right now error on Windows 11/10

fix spotify cant play this right now

Music is a go-to thing for every kind of situation. And Spotify fulfills this need for millions of earth beings. But it can be annoying if Spotify doesn’t play the music at all. The “Spotify Can’t Play This Right Now. If You Have the File on Your Computer You Can Import It” error is a pretty common one and can occur due to a number of different reasons.

It may either be a regional restriction to the music you are trying to play or maybe some issue with your hardware or software. But where there is a problem, there is also a solution.

fix spotify cant play this right now

Fix the “Spotify can’t play this right now” error

There are a number of ways to fix the issue depending on its cause. Here are the proven ways to fix it on your Windows 11 or Windows 10 PC.

Fix 1: Restart the PC

Before proceeding any further, the very first thing that you should try is to give your PC a simple restart. In most cases, restarting the PC rectifies the simple issues of Spotify.

Step 1: Right-click on the start menu.

Step 2: Hover the cursor over Shut Down or Sign Out.

Step 3: Finally, click on Restart.

restart windows

Fix 2: Disable Hardware Acceleration

Hardware acceleration is a good option to use if you have a good hardware configuration on your PC and doesn’t want to have the software algorithms doing the heavy work while running the program. Spotify uses this feature by default but you can turn it off. Turning off the Hardware Acceleration in Spotify may help in solving the issue.

Step 1: Open the Spotify app on your PC.

Step 2: Click on the Three-dot icon on the top-left of the window.

Step 3: From the list of options that pop up, go to View and uncheck the Hardware Acceleration option.

hardware acceleration spotify

Once done, restart the Spotify app and then play the song that was serving the error message and see if the issue is fixed.

Fix 3: Delete Spotify cache files

The corrupted cache files can also cause any app to behave abnormally. So, this can be the case with Spotify too. You should consider deleting the Spotify cache files stored locally on your PC.

Microsoft Store version

Step 1: Open the Run dialog box on windows by pressing Win+R and type in %appdata% in the text field. Then click OK.

appdata run dialogue box
appdata run dialogue box

Step 2: This will result in an Explorer window with the Roaming folder. Here, look for the Spotify folder and open it.


Step 3: Within the Spotify folder, go to the Users folder.

spotify users folder appdata

Step 4: Inside the Users folder, you’ll again see a folder with a long unusual name, open that folder and locate the local-file.bnk file and delete it.

delete local files.bnk spotify

Spotify downloaded from the web

Step 1: Open the Run dialog box (Win+R), type in %localappdata% and hit Enter.

localappdata run dialogue box

Step 2: This will open the Local folder on your PC. Here, look for the Packages folder and open it.

packages folder in appdata local

Step 3: Inside the Packages folder, look for the folder starting with the name Spotify and delete it.

deleet spotify cache packages

After doing so, restart the Spotify app and check if the issue is fixed.

Fix 4: Change the streaming quality

Changing the streaming quality is very much possible in the Spotify app. Toggling the same might help in solving the “Spotify Can’t Play This Right Now” issue of it is due to some incompatibility with streaming quality. To change the streaming quality on Spotify PC:

Step 1: Open the Spotify app.

Step 2: Click on the three-dot icon on the top-left of the app window.

Step 3: This will open a list of options. Here, go to Edit and then Preferences.

open spotify preferences

Step 4: On the Preferences screen, scroll down to the Audio Quality section.

Step 5: Select the quality of the streaming music from the Streaming Quality dropdown menu.

change streaming quality spotify pc

Try with different streaming qualities and see if any of them is capable of playing the affected song.

Bottom Line

Here comes the end of this fixing guide and I am hoping that this guide would have helped you in solving the “Spotify Can’t Play This Right Now” error on your Windows PC. Usually, a simple restart makes the issue go away for good but if not, then you can go for fixes like clearing the local cache files, disabling the Hardware Acceleration, or changing the streaming quality.

Also Read:

Rate this post
Posted by
Bhanu Pratap

Hi! I am Bhanu Pratap, co-founder of Yorker Media Group. A die-heart fan of tech and keeps track of every little happening of the same. When not writing, I usually keep myself busy on YouTube making and exploring new and awesome tech content.

Leave a Reply

Your email address will not be published. Required fields are marked *