How to Fix if Xbox Accessories App Not Working or Detecting the Xbox Controller on Windows 11, 10

fix Xbox Accessories App not working

Are you one of those who are facing issues with the Xbox Accessories app and the controller? Are you one of those who have looked up this issue on the official Microsoft forums? Many users have asked for solutions to this problem on the forums. Images below show examples of two such queries by users of the Xbox Accessories app and about the controller on Microsoft’s official forum.

In one of them, the user said, “Xbox Accessories Not working on PC”.

001 xbox accessories problem on forum

In another one, the user said, “Xbox Controller Not Responding/Not showing up in Xbox Accessories, via Bluetooth”.

002 xbox accessories problem on forum

Some users are also reporting that their Xbox Accessories app is stuck at 0% Applying updates on the controller screen.

016 stuck at applying updates

If you are one of those who are facing the same issue with the Xbox Accessory app then you are at the right place. In this fixing guide, I am going to show you the fixes which you can use to make the Xbox accessories app or controller to work. Without further due, let’s get started.

Why is the Xbox Accessories App not working correctly or Detecting the Controller

There could be many reasons why your Xbox Accessories app is not working or is not able to see the controller. Some of them are listed below:

  • Outdated Windows version.
  • Outdated Xbox Accessories App.
  • Corrupt Xbox Accessories App.
  • Outdated Controller Drivers.
  • Incompatible controller Drivers.
  • Outdated firmware of the Controller.

How to fix Xbox Accessories App Not working on PC?

As it is evident howsoever reputed a product is, every now and then a technical product is bound to cause an error, and the Xbox Accessories app is no different. At some point in time, it causes an error and there could be many reasons for that.

Many times the problem is due to some small or petty issue. Try the given below fixes if you are facing such issues.

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1. Update the Windows to the Latest Version

It may happen that your windows 10 or windows 11 is missing the latest files required to run the Xbox Accessories app properly or making it incompatible to support the controller. So it is best to update the Windows in this scenario. Here is how to do that:

  1. In the search bar of the Start Menu search for Check for Updates and hit Open.

    check for udpated 1
  2. Windows update page opens up and windows will start looking for updates. If any updates are available then the Download now Button will appear. Click on it.

    download the updates 1

Windows will update to the latest version and will download all the latest files or patches that are needed by the driver. Soon after restarting try to connect the Xbox controller to the Xbox accessories app.

2. Update the Xbox Accessories App to the latest Build.

After updating the windows to the latest version or your windows is already up to date then it’s time to update the Xbox Accessories app to its latest version. Here is how you can do that:

  1. Press the Windows key to open that start menu and search for Microsoft store then click on Open.

    Microsoft Store
  2. In the search bar of the Microsoft store search for the Xbox Accessories app and when the page appears then click on Update.

    004 update xbox accessories app

After updating the Xbox Accessories app. Restart the computer. Try to open the Xbox Accessories app and see if it is working fine.

3. Run Windows Store App Troubleshooter.

The issue in hand could be due to a glitchy Xbox Accessories app causing the controller firmware update to get stuck. In this case, you can run the Windows Store Apps Troubleshooter which will check out for errors in the apps that were downloaded from the Store and then see if the problem persists or not. To run the Windows Store apps Troubleshooter follows the following steps:

  1. Press the Windows key to open the Start menu and search for Troubleshoot and click on Open.

    005 troubleshoot serach
  2. Click on Other Troubleshooters.

    006 other troublshooters
  3. On the next page in the other section look for Windows Store Apps and click on Run.

    007 windows store app troublshooter
  4. Follow the step further according to the recommendation of the troubleshooter.

After completing the troubleshooting for the windows Store App Restart the computer and check if the Xbox Accessories app is working fine or not.

4. Repair/Reset the Xbox Accessories App.

If after running the troubleshooter your problem is not loved then it’s time to first repair the Xbox Accessories App and then reset it if the repair does not work. It is a best practice to do this in case the app is facing issues with its working. Follow the step to repair or reset the apps:

  1. Search for Apps & Features in the start menu and then hit Open.

    apps and feature search
  2. Then in the app list search for Xbox Accessories app and then click on three dots alongside it and then click on the Advanced options from the drop-down menu.

    008 xbox app searching in the app list
  3. After clicking on the Advanced options scroll down and look for Repair, click on it.

    009 xbox app repair and reset
    First, try repairing only. Restart the computer and then open the Xbox Accessories app and see if the problem is solved or not.
  4. If Repair does not work then again come back here by following steps 1 & 2 and then click on Reset.

    009 xbox app repair and reset1

Restart the computer, open the Xbox Accessories app and see if the problem is fixed.

5. Re-install the Xbox Accessories App

If repairing and resetting the app does not work then it’s time to re-install the Xbox Accessories app after uninstalling it first. This will clear out everything related to the app like broken files, registries, etc. Re-installing it afresh will make it work smoother and faster with all the new features. Follow the steps given below to first uninstall it and then install it.

  1. Press the Windows keys to open the start menu and search for App and features and click on Open.

    apps and feature search
  2. Search for Xbox Accessories app and then click on the three-dot next to the name of the app, and then from the drop-down menu click on Uninstall.

    010 uninstalling xbox accessories app
  3. In the prompt again click on Uninstall.

    011 uninstall prompt for xbox app
    Now the app will be uninstalled.
  4. It’s time to install the Xbox app again. Open the Start menu and search for Microsoft Store and click on open.

    Microsoft Store
  5. In the Microsoft Store search for Xbox Accessories app and then Click on install.

    012 install xbox accessories app
  6. It will install, after it gets installed click on Open and see if it has started working properly.

After following the above-mentioned steps your Xbox Accessories issue of updates stuck at 0% for the controller or not able to recognize the controller will be solved.

Now if your app is working fine but your controller is still not getting connected then follow the fixes below.

Controller still not getting recognized? Try these Fixes!!

Even after solving the issue with the Xbox Accessories app, if the controller is not working then it’s time to do the fixes related to the controller.

1. Reconnect the controller.

This may seem very simple but most of the time this feature definitely works. Just unplug the controller from the PC. Restart the PC and then connect the controller again. Open the Xbox Accessories app and see if the controller is working again.

013 controller photo

If you are using a wireless controller then unpair it. Restart your PC and then connect it again. Open the Xbox Accessories app and see if the problem is solved.

2. Connect the controller using Xbox Wireless Adapter.

If you are using wireless controllers by connecting them through Bluetooth then it may cause problems with the connectivity and the accessories app may not able to connect it.

xbox wireless adapter

so it is recommended to use Xbox wireless Adapter for a seamless connection experience. By using the Xbox Wireless Adapter Xbox Accessories app will be able to detect the controller easily and will recognize it immediately. Also updating the Firmware of the Xbox Controller will also become easy.

Below are the steps with which you sync the Wireless adapter to the Controller.

How to Sync the Controller with the Adapter?

  1. Press and hold the Sync button on your receiver until it starts blinking.
  2. Once the adapter has started blinking, press and hold the Xbox bind controller button on the front of the controller until the Xbox Home light flashes rapidly.
  3. After a moment, the lights on both the controller and adapter should stop blinking a continue to glow permanently. This means that you are now connected perfectly and ready to use your Wireless controller.

3. Update the Firmware of the Xbox Controller to the latest release

The proper firmware is necessary for USB or Wireless Controller to work properly. Controllers may not have their firmware kept up to date, which may prevent compatibility with the latest version of Windows.

Here updating the firmware of the Xbox controller may solve the problem. Do the following for updating the firmware of the controller.

  1. Make sure the Xbox controller is disconnected from the system.
  2. Open the Xbox Accessories app by searching it in the search bar of the start menu.

    014 xbox accessories app
    • Now connect the Xbox controller to the system through a USB cable and if an update available pop-up is shown, click on Update.

      015 xbox wireless firmware update
      If there is no update then no pop-up will be shown.
  3. After updating disconnect it, restart Windows, and then start using the controller.

If this did not work for updating the firmware of the controller then follow the methods given below:

For USB controller

If the instructions to install the update don’t appear automatically, try the manual process. Check the steps below for that:

  1. Press the Xbox button on your controller to open the Guide.
  2. Select Profile & System > Choose Settings.
  3. Select Devices & connections > Accessories.
  4. Next, choose the controller whichever you want to update.
  5. You’ll need to select “…” from the Xbox Wireless Controller screen to check the firmware version of your controller. If the Update option is displayed, select the Firmware version.
  6. Follow the steps completely to update it.

For Wireless controller.

If your Xbox Series controller has a 3.5mm audio port placed on the bottom then you can try updating the controller via a wireless method.

  1. Press the Xbox button on your controller to open the Guide.
  2. Select Profile & System > Settings.
  3. Choose Devices & connections > Accessories > Select the controller that you want to update.
  4. Select “…” to check the firmware version of your controller on the Xbox Wireless Controller screen.
  5. If the Update option is available, select the Firmware version.
  6. Finally, follow the on-screen steps and you will be good to go.

4. Reinstall the Xbox Controller Driver

Although Xbox Wireless Adapter and Controller For Windows is embedded within Windows 10 and Windows 11, the driver should be auto-installed as soon as you plugged it in. But most of the time it does not work even after the driver gets installed. Hence we need to Re-install the driver. For this, we just need to uninstall the drivers and after restarting and plugging the Adapter it will automatically install the latest drivers. Here is how you can uninstall the driver:

  1. Go to Device Manager > Network Adapters > Xbox Wireless Adapter for Windows.
    Device Manager 1
  2. Now Right-click on Xbox Wireless Adapter for Windows to bring the Properties and click on it.

    xbox wireless adapter properties
  3. Then click on the Driver tab > Uninstall.
  4. In the confirmation window check to Delete the driver software for this device.

    driver uninstall xbox
  5. By following the 4th step Xbox Wireless Adapter for Windows will get Uninstalled. Restart the computer.
  6. Plug in the wireless adapter and wait for the driver to get installed rest you know very well what you have to do after that.

Bottom Line

This is it! These were the fixes one can use to fix the Xbox Accessories app along with the controller problems. As it may be clear to you that some problems are limited to Xbox Accessories app which can be fixed by going through fixes for the Xbox Accessories app section.

This problem includes when the Xbox Accessories app is stuck at 0% while updating the controller. But for some problems like the controller not showing in the Xbox Accessories app, then to solve this problem you will have to go through the fixes of both the Xbox Accessories app and the Xbox controller, as it becomes hard to pinpoint the exact reason for the problem.

Thank you and stay tuned for more.

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Posted by
Ekansh Sudha

Hello there, I am Ekansh Sudha, basically a technology freak. Lover of innovation, advancement & change. I like how technology shapes our live & make good use of them to make our life, even more, better...(^_^)....

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