Fix: Your Device Isn’t Compatible With This Version on Android

this device isnt compatible with this version

As an Android user, we download most or all of our apps from the Google Play store. Sometimes we might come across “Your device isn’t compatible with this version” when trying to download an app from the Play store. Let’s look at ways to fix the issue on any Android smartphone. But before that, let’s first understand why Google Play Store shows the “Your device isn’t compatible with this version” error.

this device isnt compatible with this version

What causes Google Play Store to show this error message?

  • This error usually occurs when the Google Play store assumes that the app is not compatible with your device, which might be because of the app developer not choosing your device for their app to work on.
  • Sometimes a few apps are released only for a few regions making them incompatible with devices from other areas.
  • Your android device might be outdated.
  • Presence of corrupted files in Google Play Store cache.

Fix “Your Device Isn’t Compatible with This Version” on Android

Before we go into the methods to fix the issue, we have to understand that sometimes due to hardware limitations of our device, some apps or games could be incompatible; hence, even after following these methods, you cannot fix it.

Fix 1: Update Your Android Version To The Latest (If Available)

Sometimes, an outdated Android version can cause the “Your device isn’t compatible with this version” error. Follow the below steps to check if you are on the latest software version.

Step 1: Open “Settings” on your Android device.


Step 2: Scroll down to find “About Device” and tap on it.

About device

Step 3: Tap on “Software update,” which automatically checks for updates.

Up to date

Step 4: If an update is available for your device, download and install it. If an update is unavailable, it will show “Your device version is up to date.”

Android version up to date

Step 5: After the update, Open Google Play Store and check if you can download the app.

Fix 2: Clear Google Play Store’s cache and data

As mentioned earlier, the corrupted cache files of the Google Play Store can also cause this error.

Step 1: Launch “Settings” on your Android smartphone.


Step 2: Now, scroll down and simply tap on “Apps/App management.” 


Step 3: Scroll down to find  “Google Play Store” in the list of apps, or proceed to search for “Google Play Store” in the search bar and tap on it.

Google Play Store

Step 4: Tap on “Storage Usage.”

Google Play Store Storage Usage

Step 5: Tap on “Clear cache.” 

Clear Cache

Step 6: Open “Google Play Store,” and you should be able to download the app.

Fix 3: Check for Google Play System Update

Google releases timely security updates for Google Play Store, which address security concerns and is different from your regular software updates. To check if the Google Play System update is on the latest version, follow these steps:

Step 1: Go to “Settings” on your smartphone.


Step 2: Scroll down to “Password and Security/System Security” (It may differ based on what device you are using) and tap on it.

System security

Step 3: Tap on “Google Play System Update.”

Google Play system update

Step 4: Tap on “Check for Update.”

Check for Update

Step 5: If any updates are available, you will receive an Install Now/Download Now option. Tap on it to update to the latest version. If no updates are available, it will show “Your device is up to date.”

Fix 4: Force Stop Google Play Store

The next fix is to force stop Google Play Store and relaunch it. Below are the steps to force stop the Google Play store on any Android smartphone.

Step 1: Open “Settings” on your Android smartphone.


Step 2: Scroll down and tap on “Apps/App management.” 

Google Play Store

Step 3: Scroll down to find “Google Play Store” in the list of apps or search for “Google Play Store” in the search bar and tap on it.

Step 4: Tap on “Force Stop,” re-launch Google Play Store and check if you can download the app.

Force stop

Fix 5: Sideloading the app

If none of the methods work, you always have the option of sideloading the app by downloading the APK file from third-party websites and installing them manually. To do this, you must allow “Installation from Unknown Sources.” Follow these steps:

Step 1: First of all, open the “Settings” app.


Step 2: Scroll down to “Password and Security/System Security” and tap on it.

System security 1

Step 3: Tap on “Installation Sources.”

Installation sources

Step 4: Allow permission to install for the browser you would use to download the APK file. (For Example, Google Chrome)

Chrome Toggle On

After turning On this option, you have to download the respective App APK from websites like :

  • APKMirror
  • APK4Fun
  • APKPure
  • Android- APK

(Warning: Sideloading apps is straightforward, but downloading from unsafe websites can cause your device to get infected with viruses/malware. Please be extra careful when you download these APK files from different websites)

Step 1: Visit any of the websites mentioned above and search for the app you require.

Step 2: Download the APK file of the app.

Download APK

Step 3: Open the APK file through the downloads tab on the browser.

App Downloaded Third Party

Step 4: Tap on “Install” and “Open” after the installation process to use the app.

Install App

Frequently Asked Questions (FAQs)

How to fix “This app is not compatible with your device”?

You can try following the above-mentioned methods to fix the issue and use your app as usual.

Why does Google Play Store say “App not Compatible”?

It could be because of various reasons like the app developer not adding a particular device to the compatibility list, corrupt cache files of the Google Play Store, and Hardware limitations of your device.

What does it mean when an app is not available?

An app might be developed and released only for specific regions. While downloading the same from another region, Google Play Store may show it is unavailable.

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Posted by
Bhanu Pratap

Hi! I am Bhanu Pratap, co-founder of Yorker Media Group. A die-heart fan of tech and keeps track of every little happening of the same. When not writing, I usually keep myself busy on YouTube making and exploring new and awesome tech content.

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