Windows users have the option to participate in Microsoft’s Windows Insider Program and get early access to upcoming Windows features. While this is an excellent opportunity to test out new features, it comes with a cost. By opting into the program, users risk sacrificing their user experience since preview builds are often unstable and not fully optimized. These builds can potentially cause issues that could negatively impact your PC usage, leading to frustration and inconvenience.
One of the most significant problems that can occur is the Green Screen of Death (GSoD). Many users have encountered this error while using their PC and wonder whether it is fixable or not.
Fortunately, GSoD is repairable, and there are numerous ways to fix it. In this troubleshooting guide, we have provided 15 easy ways to fix the Green Screen of Death error.
What is Green Screen of Death (GSoD)?
It’s a severe error that can arise when your Windows Build Preview encounters an issue. While there could be various reasons behind this problem, one of the most common causes is hardware malfunctions.
When the GSoD error appears, it displays a message on a green background that reads,
Your Windows Insider Build encountered a problem and needs to restart. We are collecting some error information and will restart for you.
Encountering the GSoD error can be frustrating, but it’s crucial to identify and resolve the underlying issue to prevent it from happening again. This error can occur when your computer’s hardware is not functioning correctly, or when there are compatibility issues with the software or drivers you’re using.
Commonly Occurring GSoD Errors
When encountering issues on a computer running on the Windows operating system, users may face a Green Screen of Death (GSoD) which displays a stop error code.
The specific error code displayed depends on the cause of the issue. In this section, we will discuss some common GSoD error codes that users may encounter.
- CLOCK_WATCHDOG_TIMEOUT: This error appears when a computer has two or more processors, and one of them stops functioning correctly. Users will receive the GSoD error with this stop code as soon as this happens.
- PAGE_FAULT_IN_NON_PAGED_AREA: Lastly, this error code typically appears when Windows fails to find the required file in the system’s storage to complete the running process.
- CRITICAL_PROCESS_DIED: This error occurs when a crucial system component fails to run or stops functioning unexpectedly for an unknown reason.
- SYSTEM_SERVICE_EXCEPTION: This GSoD error is a bit complex to understand. It appears when an exception prevents the execution of a process from kernel to user mode.
- MANUALLY_INITIATED_CRASH: This error code appears when a user manually initiates the GSoD. To trigger this error, one can create a new key or file in the Windows Registry named CrashOnCtrlScroll.
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General Causes and Solutions of Green Screen of Death
The Green Screen of Death (GSOD) is a frustrating error that can happen unexpectedly and cause your computer to crash. The error is characterized by a green screen with white text, and it can be caused by a variety of issues. Here are the most common causes of the GSOD error and offer solutions to help you fix the problem.
1. Corrupted System Files and Disks
One of the primary causes of the GSOD error is corrupted system files and disks. If your system files or disks are damaged, your computer may not be able to start correctly, and you may see the GSOD error.
To fix this problem, you can try using a disk repair tool or restoring your system from a backup.
2. Problematic Windows Updates
Another common culprit behind the GSOD error is problematic Windows updates. If a Windows update fails to install correctly or conflicts with your system’s settings, it can cause a GSoD error.
You can try rolling back the update or using the Windows Update Troubleshooter to fix the issue.
3. Corrupted Graphic Drivers
If your computer’s graphic drivers are corrupted or outdated, they can cause a GSoD error. To fix this problem, you can try updating your drivers manually or using a driver update tool.
4. Insufficient System RAM
If your computer doesn’t have enough RAM to run the programs you’re using, it can cause a GSoD error. To fix this problem, you can try closing unnecessary programs or upgrading your system’s RAM.
5. Malware and Threats
Malware and other security threats can also cause the GSOD error. To protect your computer from these threats, you should use a reliable antivirus program and keep your system updated with the latest security patches.
6. Damaged USB Peripherals
If your computer’s USB peripherals are damaged or malfunctioning, they can cause the GSOD error. To fix this problem, you can try unplugging your USB devices and plugging them back in, or replacing them if they are damaged.
7. Third-Party Antivirus Program
Sometimes, third-party antivirus programs can conflict with your system settings and cause the GSOD error. You can try disabling your antivirus program temporarily to see if it resolves the issue.
8. Overclocked CPU
If you have overclocked your CPU, it can cause a GSOD error. Overclocking can cause instability in your system, and you may need to reset your CPU to its default settings to fix the problem.
How to Fix the “Your Windows Insider Build ran into a problem” Green Screen of Death on Windows 11
To prevent encountering the GSoD error, make sure to keep your Windows 11 Build Preview updated and maintain your hardware in good working condition. If you do encounter the error, you may need to troubleshoot your computer to identify and resolve the underlying issue.
1. Identify and disconnect faulty hardware
One of the primary culprits for encountering the GSoD error on a PC is the presence of corrupted external devices connected to it. It’s possible that external peripherals such as hard drives, keyboards, and others, have some sort of flaw that triggers the GSoD error.
To troubleshoot this, we recommend that you systematically disconnect each external device and observe if the issue persists after every removal. If the error disappears after disconnecting a specific device, we suggest refraining from reattaching it to the system to prevent further occurrence of this error.
2. Run a Full Windows Security Scan
Many of us frequently download files onto our computers without considering the possibility that they may contain harmful malware. It’s highly probable that at some point, you may have inadvertently installed a malicious program or file that has caused your system settings to become problematic, resulting in various errors.
In order to determine whether malware is the cause of these issues, it’s advisable to run a virus scan as soon as possible. Utilizing the built-in Malware Removal tool, you can quickly scan and eliminate any harmful applications or files that may be present on your computer. For further guidance, please refer to the following steps:
1. Search for Virus & threat protection in the Windows search bar and open the same from the search results.
2. In the Windows Security window, locate the Scan options, under the Quick Scan button and click on it.
4. Here, set the radio button to Full Scan to initiate a deep scanning process and click the Scan now button.
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3. Remove Unwanted & fishy apps
Having a multitude of apps on your computer is usually not a problem, as long as they don’t consume too many of your system’s resources. However, having programs that could potentially disrupt the operation of essential system components, resulting in the notorious “Green Screen of Death” error, is highly undesirable.
In such situations, we recommend uninstalling all the applications from your system that have been inactive or haven’t received updates for an extended period of time.
The steps to remove these apps from your Windows 11 PC are outlined below:
1. Open Settings and go to Apps > Installed apps.
2. Click on the three dots next to the Intel Unison app and select Uninstall.
Follow the on-screen instructions and complete the uninstallation.
Note: Here I have Uninstalled Intel Unison for demo purposes only.
4. Repair system files using SFC, DISM, & Disk Check Scans
1. Open up the Command Prompt on your Windows PC with administrative rights. For this, simply search for CMD in the windows search bar and click on the Run as administrator option from the right.
2. In the cmd window that opens up, execute the following command to run the SFC (System File Check) scan:
3. Let the SFC Scan complete and then execute the following command to run the Disk Check scan:
chkdsk /r /x C:
4. And lastly, execute the following command to initiate the DISM Scan:
DISM.exe /Online /Cleanup-Image /Restorehealth
5. Lastly, restart the PC and check if the issue is resolved.
Tip: For a more detailed guide read our DISM, SFC, and Disk Check Scan article.
5. Perform Disk Cleanup
Low disk space may also lead to the GSoD issue as there is a certain amount of space that is always required by the system to store common files like cache, and log files. If your PC’s primary drive is cluttered with a lot of junk and unwanted files, it is highly advised to clean it up.
And to do so, you can use the Windows Disk Cleanup Utility. Here are the steps to use Disk Cleanup for decluttering your primary drive:
1. In the Windows search box, type Disk Cleanup and open the same from the Disk Cleanup app from the search results.
2. On the Disk Cleanup window, tick mark the following files to delete:
- Downloaded Program Files
- Temporary Internet Files
- Recycle Bin
- Delivery Optimization Files
- Temporary Files
3. Then, click on the Clean up system files button to begin the cleanup of the selected files.
4. Once the cleanup is done, restart the PC, and check the issue status.
6. Uninstall 3rd-party Antivirus
As we install new updates on our personal computers, a multitude of files is added to the system. However, our antivirus software may not be able to recognize these new files as safe since they are not yet present in its database.
Consequently, the software may flag these files as potentially harmful and generate an error message. To resolve this issue, it is recommended to uninstall any third-party antivirus software installed on your Windows PC and check if the error persists.
7. Update/Reinstall Display Driver
It has been discovered that the Green Screen of Death problem can, in certain instances, be caused by outdated display drivers within the system. This may occur because the display drivers on your PC may not be compatible with the most recent update, resulting in the error.
To resolve this issue, it is necessary to update the graphics drivers to their most recent version to ensure that they are compatible with the new updates.
We recommend utilizing the following methods to update your display and graphics drivers:
1. Open the Device Manager on your PC. You can simply search for it in the Windows search bar for this.
2. In the Device Manager window, Locate and expand the Display adapter section by clicking on it.
3. Right-click your GPU device and from the context menu that appears, select the Update driver option.
4. On the Update driver window, click on the Search automatically for drivers option to let your PC automatically search for updates.
5. Install the update if any are found. However, if there is no update available, then again right-click on that GPU device and this time, click on Uninstall device.
6. Click on Uninstall to confirm the uninstallation.
7. Finally, click on Action in the file menu and select Scan for hardware changes to get back the uninstalled driver reinstalled automatically and see if the issue gets resolved or not.
8. Use Driver Verifier Manager
Windows operating systems usually include a helpful built-in tool known as the Driver Verifier, which is designed to troubleshoot driver-related issues. This tool is particularly useful when dealing with graphics and kernel-mode drivers, as it allows you to quickly identify and fix any underlying problems.
In case you have attempted to update your display drivers via the Device Manager but the problem persists, it might be time to give the Driver Verifier tool a try.
To use this tool, simply follow the straightforward steps outlined below:
1. Open the Run utility on your Windows PC by pressing Win + R on your keyboard.
2. In the text field, type verifier, and press the Enter key to open the Driver Verifier Manager.
3. Once you are on the Driver Verifier window, set the radio button to Create standard settings option and click on Next.
4. On the next screen, set the radio button to Select driver names from a list and click on Next.
5. You’ll now see the complete list of installed drivers. Here, click on the Select all button to select each and every driver file listed there and click on Finish.
6. Now, close all the tabs and windows and restart your PC.
9. Disable Hardware Acceleration
Since the Windows Insider build are not stable builds, hardware acceleration, if enabled, can cause the system to go unstable. And this can ultimately lead to the Green Screen of Death issues.
Hence you are advised to check and disable the Hardware Acceleration on your Insider build of Windows 11 PC. Follow the below steps to do so:
1. Open Settings by pressing Win + I on the keyboard.
2. In Settings, navigate to System from the left pane and go to Display from the right afterward.
3. On the Display settings screen, click on the Graphics option under the Related settings section.
4. Next, click on the Change default graphic settings option.
5. And finally, toggle off the switch located under the Hardware-accelerated GPU scheduling option and restart your Windows 11 system to have your changes take effect.
10. Uninstall Updates
If have started experiencing the GSoD issue after installing a certain update, then there is a high chance that you should be able to resolve it by uninstalling the problematic update.
Follow the below steps to uninstall the updates.
1. Launch Windows Settings on your PC by pressing Win + I on your keyboard.
2. In the Settings window, go to Windows Update from the left pane and then click on the Update History tile on the right.
3. You’ll now be on the Update History settings page. Here, click on the Uninstall Updates option.
Alternatively, you can also search for Uninstall Updates in the Windows search bar to reach cut off the above steps.
3. Now, locate the most recent update and click on the Uninstall button associated wth it.
Follow the on-screen instructions and uninstall the update.
11. Boot into Safe Mode
Windows Safe Mode allows you to start your operating system in a stripped-down state, with only the most essential Windows services and programs.
By excluding third-party programs from the boot process, you can easily identify the problematic software and resolve it.
If you’re experiencing issues with your Windows 11 PC, you may want to try booting it in Safe Mode to see if it resolves the problem. Here’s how you can do it:
1. Open Windows Settings by pressing Win + I. Afterward, navigate to System > Recovery.
2. On the Recovery settings screen, click on the Restart now button of the Advanced startup option. This will reboot your PC into the advanced startup menu.
3. On the advanced startup menu, navigate to the following path:
Troubleshoot > Advanced options > Startup settings, and finally click on the Restart button in the bottom-right.
4. Now, from the list of options select any of the option numbers 4,5, or 6 by pressing the respective number key on your keyboard to boot into Safe Mode.
Tip: Read our Windows Safe Mobe guide for an even more in-depth tutorial.
After restarting the system in Safe Mode, test if the issue persists. If the issue does not reoccur, it is advisable to continue using the PC in Safe Mode until the Green Screen of Death (GSoD) issue is resolved.
To put it another way, it’s a good idea to utilize Safe Mode to diagnose and troubleshoot the problem before proceeding with any further steps. Safe Mode is a basic startup option that disables unnecessary drivers and services, allowing you to identify and resolve the problem without interference from other applications or programs.
12. Reset BIOS
1. Select the Start menu and click on the Power icon. While pressing the Shift key, click on Restart. Your PC will boot to the Advanced Startup screen.
2. This will boot up your PC into the Advanced Startup screen. Here, click on Troubleshoot and then Advanced Options.
3. Select the UEFI Firmware Settings option.
4. Click Restart and your PC will boot to the BIOS menu.
5. You’ll now be booted into the BIOS. now, depending on your Motherboard manufacturer, you have to locate the reset the BIOS settings to default.
For example, in my case, I have to go to the Exit tab via the arrow keys and select Load Setup Defaults, and hit Enter.
7. Finally, select Yes in the confirmation dialog box and restart your PC.
Let the Windows boot and check if resetting the BIOS helped.
13. Reset Windows PC
When operating in Safe Mode, Windows imposes certain restrictions that limit your ability to download and install various software programs on your computer as you would normally. Additionally, some system services that are not essential for proper Windows operation cannot be initiated.
If you wish to utilize your computer without these limitations, the only recourse is to reset the Windows operating system.
If you are prepared to do so, follow the steps outlined below to reset your Windows 11 PC and initiate a Windows reinstallation.
1. Open Windows Settings by pressing Win + I and navigate to System > Recovery.
2. Click on the Reset PC button located under the Recovery options section.
3. On the Reset this PC window, select an appropriate option. I would advise you to select the Keep my files option to prevent data loss.
However, if you don’t have any data to be preserved, using the Remove everything option is the best way to go.
4. Now, follow the on-screen instructions to complete the resetting process.
Tip: Read our How to Reset Windows PC guide for a detailed step-by-step guide.
14. Leave the Windows Insider Program
In case the problem persists even after uninstalling the faulty Windows updates, it may be wise to consider opting out of the Windows Insider Program. By doing so, you will resume receiving standard updates for Windows 11 with minimal disruptions.
If you’re considering leaving the program, follow the steps outlined below:
1. Open the Windows Settings on your PC and go to Windows Update > Windows Insider Program.
2. Scroll down and click on the Leave the insider program link and follow the on-screen instructions to leave the insider program.
15. Contact Microsoft Support
In the event that none of the proposed troubleshooting methods succeed in resolving the GSoD issue, it is recommended that you seek assistance from Microsoft customer support. They possess the expertise required to provide an effective solution to overcome this troublesome situation.
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