8 Ways to Fix the “You’re offline. Check your connection.” YouTube Error on Mac (macOS Ventura & Monterey)

YouTube is one of the essentials we use in our daily life. And as a Mac user, if you are getting the Connect to the internet error message saying:

You’re offline. Check your connection.

then here are a couple of things that you can do to resolve this issue. In this fixing guide, we are going to show you those ways so that you can play YouTube videos on your MacBook or any other Mac machine back again.

What is the “You’re offline. Check your connection.” YouTube Error

YouTube, being an online video-sharing website, requires the internet, and if it is showing the message “Connect to the internet. You’re offline. Check your connection.” then it means that the site is not able to connect to the internet.

Either your internet connection is not fast enough or is experiencing some instability, making the YouTube website not load the site contents properly.

Why does YouTube keep telling me I’m Offline on my Mac?

If YouTube is telling you that you are offline, that means there is something wrong with your internet connection. It is also possible that your Mac settings are not properly configured, making Safari not able to open the website.

There are settings like Content & privacy settings that let the user set content restrictions for some specific kind of content or website.

Lastly, other reasons like VPN, conflicting browser extensions or plugins, outdated browser versions, etc. can also cause YouTube offline message.

Fix “You’re offline. Check your connection.” in Chrome and Safari on Mac

There are a number of tips and fixes that you can try on your Mac to resolve the issue. But before hopping on to those, there are some primary troubleshooting you should do.

I. Try loading other websites

Try loading other websites on your browser (Chrome or Safari) in separate tabs. If possible, prefer opening the websites in incognito mode.

II. Check your Internet connection

If the other websites are also not loading properly, then check your internet connection first. Consider restarting your Router and Modem along with reconnecting your Mac to Wi-Fi.

III. Check if YouTube is down

If the other websites are loading properly, then click here and check if the YouTube servers are active. If YouTube servers are experiencing outrage then just wait until they get back to the working state.

After doing the primary troubleshooting, let’s jump on to the fixes.

1. Relaunch your web browser

It is possible that your web browser is experiencing some bug, glitch, or cache issue, preventing YouTube from loading properly. In that case, consider closing the browser and launching it again.

On your macOS dock, right-click on the browser (like Safari, Google Chrome, etc.) and click on Quit.

Once the browser is completely closed, open it again and try opening YouTube and check if the issue is resolved.

2. Restart your Mac

Restarting your mac is also a good practice to eliminate common OS glitches.

1. Click on the Apple Menu on the top left of the screen.

2. Select the Restart option to restart the mac.

restart the mac
restart the mac

Once your Mac is restarted, open the web browser and try opening the Youtube website.

3. Disable/Enable VPN

If you are using any kind of VPN on your Mac then try opening the YouTube website after disabling it. If you are not using a VPN, then consider using one to check if there is some kind of regional or IP restrictions.

4. Disable Browser Extensions

It is possible that the installed browser extensions are interfering. To eliminate this possibility you can try disabling these.

Disable Google Chrome Extensions:

1. Open Google Chrome on your Mac.

2. Click on the three dots in the top-right corner and go to More tools > Extensions.

3. Here, toggle off the switch for all the installed extensions located there.

disable extensions
disable extensions

Besides Chrome extensions, if any ad-blocker is active in Chrome. If it is then disable it.

Disable Safari Extensions:

1. Open the Safari app on your Mac.

2. Click on the Safari option on the top left of the screen located next to the Apple menu logo and select the Settings option.

safari settings mac

3. Switch to the Extensions tab and uncheck every single extension from the left pane.

disable safari extensions mac

5. Clear Browser Cache

Corrupted or missing cache files can also cause issues with the website loading on the Web browser. You should consider clearing the cache to eliminate the possibility of such happenings.

Clear Google Chrome cache:

1. Open Google Chrome on your Mac.

2. Enter the following address into the address bar and hit Enter.


3. On the popup that appears, set the Time range to All time and checkmark the Cookies and other site data and Cache images and files options.

4. Finally, click on the Clear data button.

Clear Safari cache:

1. Open Safari on your mac and go to Safari > Settings… option from the menu bar at the top.

safari settings mac

2. Switch to the Privacy tab and click on the Manage Website Data button.

3. Search for YouTube in the search bar, select youtube.com from the search results, and click on Remove, in the bottom-right of the window.

4. Finally, click on Done.

6. Disable Content Blockers in Safari

Content Blockers can cause the YouTube website to not load in your Safari web browser. Hence it is essential to disable the Content Blockers option for youtueb.com.

1. Open the Safari web browser and open youtube.com even if it is not loading the contents.

2. In the menu bar, go to Safari > Settings for youtube.com.

3. Uncheck the Enable content blockers option from the popup that appears.

7. Enable Javascript

Disaled javascript in the web browser can cause modern websites to not load properly. Hence if it is not enabled on your Safari or Google Chrome, here’s how you can do so.

1. Open Safari, and go to Safari > Settings from the top-left of the menu bar.

safari settings mac

2. Switch to the Security tab and checkmark the Enable JavaScript option.

8. Update the Browser

Lastly, if your web browser is not updated, please ensure to update it to the latest version.

Update Google Chrome:

1. Open Google Chrome on your Mac.

2. Enter the following in the address bar and hit Enter.


3. You’ll be on the About Chrome page, with your browser automatically checking for the update. If there is any update available, install it by following the on-screen instructions.

Update Safari:

If the macOS is outdated, then this is a clear indication that the Safi web browser is also gonna be outdated. Hence in order to update Safari, you are required to update your macOS software.

To update macOS Ventura:

1. Click on the Apple logo on the top left of the desktop and go to System Settings.

system settings macos ventura

2. On the System Settings window, click on the General option from the left pane and then select Software Update.

software update macos ventura

To update macOS Monterey or earlier:

1. Click on the Apple logo on the top left corner and click on About This Mac.

2. Under the Overview tab, click on the Software Update… option.

This will start the PC to look for any updates available. If there is any update available then install it by following the on-screen instruction and then see if the Stem works properly.

Watch Uninterrupted YouTube Videos on Mac

And with that said, here comes the end of this fixing guide. I am hoping this guide would have been passed in resolving your YouTube “You’re offline. Check your connection.” error.

The issue generally occurs due to improper network connection. However, in some cases, interruption from the browser extensions, corrupted cache files, outdated browser versions, etc. can also lead to such malfunction.

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Posted by
Bhanu Pratap

Hi! I am Bhanu Pratap, co-founder of Yorker Media Group. A die-heart fan of tech and keeps track of every little happening of the same. When not writing, I usually keep myself busy on YouTube making and exploring new and awesome tech content.

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