Are you experiencing ‘call failed’ errors on your Apple Watch? This pesky error has been a prevalent problem with Apple products over the years, and it has persisted even after numerous iOS updates. Although many factors can cause this error, we will only focus on solutions for the Apple Watch.
However, we have previously written a guide on how to fix call failed on the iPhone to ensure that you can fix the problem across all your devices. In this guide, we’ll list some quick and easy fixes for both the iPhone and Apple Watch.
Fix Call Failed issue on Apple Watch
Below mentioned are the different steps to fix the Apple Watch Calling issue.
1. Restart the Watch and iPhone
Restarting your iPhone and Apple Watch is the easiest solution to solve network issues caused by software problems and bugs.
Restart your iPhone by holding the power button for several seconds, swiping the power off slider to the right, waiting for 20 seconds, and turning the phone on again by holding the power button.
To restart your Apple Watch, press the button on the right side of your watch, hold down the button until the power off slider appears, drag the slider to power off, wait for 20 seconds, and turn your Apple Watch on again by holding the same right button.
2. Toggle Airplane Mode On and Off
This method is the most conventional and popular solution that most phone users use when their phone has network problems like this. Turn on Airplane Mode to cut your phone’s cellular and Wi-Fi connections, which resets them when you disable Airplane Mode again.
To toggle Airplane Mode on and off on your iPhone, swipe up on your screen to access your Control Center, tap the Airplane icon, wait several seconds, and tap on the Airplane mode icon again to turn it off.
To toggle Airplane Mode on your Apple Watch, swipe up for the Control Center, tap the Airplane icon to enable it, and tap the Airplane icon again to start connecting back to your cellular and Wi-Fi network.
3. Disable Do Not Disturb
Do Not Disturb is a great feature when you’re busy and don’t want to be bothered by any incoming calls or notifications. When you enable this feature, your phone filters all incoming alerts and disables their corresponding alert operations like ringing your phone, vibrating, and turning on the screen.
However, sometimes we forget to turn it back off, and this can cause issues with incoming calls. To turn off your Do Not Disturb status on your iPhone,
1. Open Control Center by swiping down from the top-right edge of the screen.
2. Tap on Focus and disable Do Not Disturb.
Note: If there is no Focus option in the control center of your iPhone, add it by going to Settings > Control Center.
To turn off Do Not Disturb on your Apple Watch,
1. Swipe up from your watch to access your Control Center.
2. Locate the Do Not Disturb button (crescent moon icon), and tap on it to activate or deactivate the feature.
To allow your iPhone and Apple Watch to simultaneously activate Do Not Disturb when toggled on either device, open the Apple Watch app on your iPhone, go to General, tap on Do Not Disturb, and toggle Mirror iPhone on.
4. Pair your Apple Watch again
The pairing between your iPhone with your Apple Watch isn’t always a successful process, especially if you have recently restarted one or the other. If you encounter bugs and glitches in the software and hardware, unpairing and re-pairing your devices can be a solution.
To unpair your Apple Watch and iPhone:
1. Place your iPhone and Apple Watch next to each other and open the Watch app on your iPhone.
2. Switch to the My Watch tab and select your watch.
3. Press the Info button (“i” button) next to the watch you want to unpair.
4. Tap Unpair Apple Watch and confirm.
Finally, restart both your devices and then Re-pair the watch with your iPhone.
1. Open the Watch app on your iPhone after restarting and tap Start Pairing.
2. Bring your Apple Watch screen under your iPhone’s camera to scan the code.
3. Wait for the pairing to complete and enter your preferences and you’re ready to go.
5. Pair Your AirPods again with Your Apple Watch
Despite numerous iOS updates, an irritating bug that persists is the inability of an Apple Watch to make calls when the screen of its paired iPhone is locked or turned off.
To overcome this issue, here are some quick and simple steps to make a call with an unlocked iPhone:
1. Open Settings on your Apple Watch.
2. Tap on Bluetooth and select your AirPods.
3. Tap on Forget Device.
Once the AirPods are unpaired from your Apple Watch, unlock Your iPhone and Call Through the Apple Watch.
Pair back your AirPods with your Apple Watch.
6. Enable Unlock using iPhone
Another convenient solution you can try is adjusting your device settings to permit your iPhone to unlock your Apple Watch.
Rather than unlocking each device individually, authorizing your iPhone to unlock your Apple Watch serves as a primary trigger to ensure seamless communication between the two gadgets. This approach may also aid in resolving any unexpected glitches that may disrupt the connection between your devices.
To ensure optimal performance and functionality, consider enabling this setting on your iPhone and Apple Watch by following the below steps.
1. Open the Watch app on your iPhone and go to Passcode and enable Unlock with iPhone.
2. Restart both devices.
7. Disable the Bluetooth Connection
To establish a seamless connection between your Apple Watch and iPhone, two different modes of connectivity are utilized: Bluetooth and Wi-Fi. By activating one mode of connectivity at a time, you can expedite the data transfer process between the two devices.
To begin, ensure that Wi-Fi is enabled on both your Apple Watch and iPhone, as we will be turning off Bluetooth in this method. Follow the steps outlined below to disable your Bluetooth connection:
1. Open the Control Center on either device.
2. Tap on Bluetooth to disable it.
Now, try making a call with your devices connected via Wi-Fi.
Tip: Try turning your Wi-Fi router off and on to reset your network connection.
8. Turn Off the Wi-Fi Connection
When your Apple Watch and iPhone communicate, they use both Bluetooth and Wi-Fi. However, turning off one of these communication channels can help your device communicate through one channel of radio waves.
Here’s how to disable your Wi-Fi connection to ensure that Bluetooth is connecting both your Apple Watch and iPhone:
1. Firstly, open the Control Center of either your iPhone or Apple Watch, as disabling either of them will be sufficient.
2. Now, tap on the Wi-Fi button to disable it.
Now, with your iPhone and Apple Watch connected via Bluetooth, try to make a call and check if the issue is resolved.
9. Update WatchOS
Regularly updating your Apple Watch’s watchOS is crucial for receiving the newest features and bug fixes. Outdated watchOS can lead to several errors, including call failure on your Apple Watch.
So ensure that your hardware is always up-to-date! To update your watchOS, make sure that your Apple Watch is charged with at least 50% battery life and connected to a stable Wi-Fi connection.
Here’s how to update your watchOS:
1. Firstly, open the Settings of your Apple Watch and go to General.
2. Tap on the Software Update option, and if an update is available, follow the prompts on your screen to start downloading.
After updating, restart your Apple Watch and try to make a call to see if the issue is resolved.
Make sure that both your iPhone and Apple Watch are using the latest software.
10. Reset Your Apple Watch to Factory Defaults
If none of the above solutions worked for you, your best chance is to factory reset your Apple Watch to its default state. It’s possible that the watchOS in your Apple Watch is corrupted, causing these problems.
Before resetting your device, you can always get your Apple Watch checked for hardware defects at any Apple Store if you feel uncomfortable resetting it. But if you’re up to it, resetting your device is not as complicated as resetting your iPhone or laptop.
Here’s how to reset your Apple Watch to factory defaults:
1. Unpair your Apple Watch from your iPhone.
2. Then, open the Settings of your Apple Watch and tap on General.
3. Select the Reset option.
4. Tap on Erase All Content and Settings, and confirm that you want to erase everything.
Restart your Apple Watch and iPhone, re-pair them, and try to make a call.
If this final solution does not work for you, then it’s possible that a hardware error is causing your call failure. This is beyond any software support, and we would encourage you to head to a nearby Apple Store and have your Apple Watch examined.
It’s also worth checking if you qualify for any warranty coverage for your device, which will help discount the service costs.
We hope that this post provided you with solutions to fix your ‘call failed on Apple Watch’ issue. If you have any further questions related to this article, please feel free to leave a comment below.
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