If you are trying to use the Origin client on your Mac and it is not loading, you may be wondering what to do. This can be frustrating, as it can prevent you from accessing your games and other content through Origin.
Here are a couple of things that you can do in such a situation. The methods are also applicable on the latest macOS Ventura, Monterey, and Big Sur as well.
How to Fix if Origin Won’t Open on Mac
Here are some steps you can try to fix the issue if Origin is not loading on your Mac:
1. Check your internet connection
If you are experiencing issues with the Origin client on your Mac not loading, the first thing you should do is check your internet connection. Ensure that you are connected to the internet and that your connection is stable. If you are currently using a wired connection, try switching to a wireless connection, or vice versa. This may help resolve the issue.
2. Restart your router
To troubleshoot connectivity issues, try restarting your router. This may fix the problem. Simply unplug your router from the power outlet, wait a few minutes, and then plug it back in. This process can be effective in resolving connectivity issues if your internet connection is stable.
3. Restart your Mac
If the issue persists after restarting your router, try restarting your Mac as a troubleshooting step. Restarting the device can sometimes resolve issues with the Origin client. To do this, click on the Apple logo in the top-left corner of the screen and select “Restart” from the menu.
4. Check for updates
To ensure that you are using the most recent version of the Origin client on your Mac, you should check for updates. To do this, open the Origin client and click on the Origin menu. From there, select “Check for Updates.” If a new version is available, follow the prompts to install it. This will help ensure that you are able to access all the latest features and content in the Origin client.
5. Whitelist Origin on your antivirus software
Due to the nature of the operation of the Origin app, antivirus software tends to stop it from loading.
- Resolve this situation by including the Origin app among the applications that are not affected by the antivirus software.
- Once done, restart your Mac computer to confirm the Origin app now works.
6. Use the First Aid Tool
If after whitelisting the Origin app, it still doesn’t open on your Mac, run the First Aid tool. Here are the steps to take to make this possible:
- Select the Search option on the desktop.
- Enter ‘Disk Utility’ as the search query.
- Locate the Internal tab, and select the Mac SSD.
- From the list visible, select the ‘First Aid’ tool.
- Then, use the ‘First Aid’ to resolve the ‘‘origin won’t open’’ error.
- Once it’s finished, select ‘Done’.
7. Deploy the Origin Reset Tool
In a situation where the previous methods outlined earlier appear to be quite ineffective, especially if the issue is neither an antivirus problem nor a cache issue, the Origin Reset Tool might be your best bet. To utilize the tool, here are the steps to follow:
- Download the ‘Origin Reset’ Tool using the browser on your Mac.
- Identify the download location and Open the ‘ResetOrigin.zip’ file.
- With the file opened, Select the ‘Reset Origin’ option.
- To confirm you’re aware of your actions, you’ll need to provide your user details – ID and password, then click OK.
- With that done, you will need to download the app once again.
8. Reset your Origin account
If the above steps have not resolved the issue, you may need to reset your Origin account. This can be done by visiting the Origin website (https://www.origin.com/), logging in to your account, and navigating to the “Security and Privacy” section. Once there, follow the prompts to reset your account.
9. Contact EA customer support
If you have attempted the above solutions and are still experiencing difficulty with the Origin client on your Mac, you might have to reach out to EA customer support for additional help. EA customer support can be contacted either through the Origin website or by phone.
Origin Won’t Open on Mac? Solved!!
In conclusion, if you are having trouble with the Origin client not loading on your Mac, there are several steps you can try to fix the issue. These include checking your internet connection, restarting your router and Mac, checking for updates, resetting your Origin account, and contacting EA customer support for further assistance.
By following these steps, you should be able to get the Origin client up and running on your Mac and get back to enjoying your games and other content through Origin. If you are still having trouble, don’t hesitate to contact EA customer support for additional help.
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